Shipping & Returns
Shipping Policy
Order Processing:
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Orders processed within 1-2 business days (excluding weekends/holidays).
Shipping Rates:
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Domestic:
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Free shipping for orders over 250$
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Otherwise, calculated at checkout based on weight and location.
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Consider offering flat-rate options for simplicity.
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International:
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Calculated at checkout due to varying costs.
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Customers are responsible for import duties/taxes.
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Delivery Times:
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Estimated delivery times (e.g., 3-5 business days).
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Be transparent about potential delays beyond our control.
Tracking:
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All orders receive a tracking number upon shipment.
Return & Exchange Policy
Returns: Accepted within 30 days of purchase, unworn/unused with tags/packaging. Refunds issued to original payment method (minus return shipping, if applicable). Exchanges for different size/color/item
Exceptions: Sale items and personalized items final sale.
Process: Contact us at whatsapp or initiate a return online. We'll provide return instructions and any pre-paid labels.